Last Updated: 26 September 2026
At Door Step Dry Clean, we respect your privacy and are committed to protecting the personal information you share with us when you enquire about or use our professional curtain cleaning services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website doorstepdryclean.in, contact us, or request our curtain cleaning services.
1. Information We Collect
When you contact us or request our services, we may collect information such as:
- Your name
- Mobile/WhatsApp number
- Email address
- Pickup and delivery address
- Location details shared for service requirements
- Curtain type, fabric, and approximate quantity
- Photos or videos of curtains shared for assessment
- Preferred pickup date and time
- Any additional information you voluntarily provide
We only request information that is reasonably required to understand your curtain cleaning requirement and provide our services.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Understand your curtain cleaning requirements
- Assess curtain type, fabric and condition
- Arrange pickup and delivery
- Provide service-related communication
- Provide quotations or service details
- Confirm appointments and pickup schedules
- Handle customer support and feedback
- Improve our website and services
- Maintain business and service records
We do not use your information for purposes unrelated to our services without appropriate reason or permission.
3. Curtain Photos and Videos
If you voluntarily send us curtain photographs or videos through WhatsApp, email, our website, or other communication channels, we may use them to:
- Understand the curtain type and condition
- Provide preliminary service guidance
- Estimate the cleaning requirement
- Coordinate the requested service
We will not publicly display your personal photographs or private information without appropriate permission.
4. Pickup and Delivery Information
For doorstep pickup and delivery, we may need your address, location, and contact details.
This information is used only to coordinate the requested service, including pickup, delivery, appointment scheduling, and communication related to your order or enquiry.
5. Phone, WhatsApp and Email Communication
When you contact Door Step Dry Clean through phone, WhatsApp, or email, we may retain relevant communication details to:
- Respond to your enquiry
- Follow up regarding your service
- Coordinate pickup and delivery
- Provide service-related information
- Handle complaints or feedback
You may choose not to provide information that is not necessary for your requested service.
6. Website Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and improve the user experience.
Cookies may also be used by certain third-party services integrated with our website, such as analytics, advertising or security tools.
You can control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
7. Analytics and Website Services
We may use website analytics and related technologies to understand general information such as:
- Website visits
- Pages viewed
- General device/browser information
- Approximate geographic information
- How visitors interact with our website
This information helps us improve our website, marketing, and customer experience.
8. Google and Third-Party Services
Our website may use third-party services such as Google services, analytics tools, advertising platforms, maps, social media links or other website tools.
These third-party services may collect or process information according to their own privacy policies.
We recommend reviewing the privacy policies of those third-party services when using their features.
9. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share limited information when reasonably necessary to:
- Provide the requested curtain cleaning service
- Arrange pickup or delivery
- Operate and maintain our website
- Use necessary technology or service providers
- Comply with applicable legal requirements
- Protect our business, customers, or website from fraud or misuse
We aim to share only the information reasonably required for the relevant purpose.
10. Data Security
We take reasonable measures to protect the information provided to us from unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Data Retention
We may retain customer and enquiry information for as long as reasonably necessary for:
- Providing and managing services
- Customer support
- Business records
- Accounting and legal requirements
- Resolving disputes
- Preventing fraud or misuse
When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.
12. Your Privacy Choices
You may contact us regarding the personal information you have provided to us.
Depending on the circumstances and applicable requirements, you may request:
- Information about the personal data we hold about you
- Correction of inaccurate information
- Deletion of information where appropriate
- Withdrawal of consent where applicable
Some information may need to be retained where required for legitimate business or legal purposes.
13. Children’s Privacy
Our website and services are intended for general customers and are not specifically directed toward children.
We do not knowingly collect personal information from children for marketing purposes.
14. External Links
Our website may contain links to third-party websites, including social media platforms, Google Maps, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. Please review their respective privacy policies when visiting them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
16. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your information, you can contact us:
Door Step Dry Clean
Curtain Cleaning Services
Phone: 9380509489
Email: info@doorstepdryclean.in Email: doorstepdryclean@gmail.com
Website: doorstepdryclean.in
HSR Layout:
29 And 31 Veena Residency, Near Ujala Factory, Hosapalya, HSR Layout, Bengaluru, Karnataka 560102
Begur:
12th Main, Hongasandra, Begur Main Road, Mico Layout, Near Parijata Apartment, Bengaluru, Karnataka 560068
